Applicants

Industry-Specific Information

Important Links

Frequently Asked Questions

How do I apply for a license from the Bureau of Household Goods and Services (BHGS)?

Complete the application the applies to your business type and include required documentation.

• Household movers: Apply and pay online on Connect.
• All other industries: Mail the application and the applicable license fee (check, money order or cashier's check made out to BHGS) to:
  Bureau of Household Goods and Services
  4244 S Market Ct Ste D
  Sacramento CA 95834-1243

Where can I obtain a list of license type descriptions?

To access license type descriptions, view the application forms or visit the Laws and Regulations page.

What is the expected timeframe to receive a license certificate?

After your application, required documents, and payment are received, BHGS generally completes its review within 30 days. If there are no missing documents or grounds for denial, your license may be issued within this time frame.

License certificates are mailed within 4 to 6 weeks, though this may vary depending on your state or country.

What are my options if my application for a license is denied?

You have the right to request a hearing within 60 days of receiving the denial notice. Submit your written request to:

Bureau of Household Goods and Services
Attn: Licensing Unit
4244 S Market Ct Ste D
Sacramento CA 95834-1243

If no request is made within that timeframe, your right to a hearing is waived. You may reapply one year from the denial date.

What happens after I submit a hearing request?

Once your request is received, BHGS forwards your case to the Department of Justice, Office of the Attorney General. They will prepare a Statement of Issues and schedule a hearing. You'll be notified of the date and location.

You may have legal representation at the hearing. A decision will be made after the hearing. If the denial is upheld, you may reapply one year from the effective date of the decision.

Can I include “Inc” or “LLC” in my DBA name (i.e., doing-business-as or fictitious business name)?

• If your business is registered as a corporation with the California Secretary of State, or your business is organized as a corporation in another state or other jurisdiction, you may use “Corporation,” “Corp.,” “Incorporated,” or “Inc.”
• If your business is registered as a limited liability company (LLC) with the California Secretary of State, or your business is organized as an LLC in another state or other jurisdiction, you may use “Limited Liability Company” or “LLC.”
• Otherwise, BPC §17910.5 prohibits the use of these terms.