Consumer Information

Complaint Resolution

• To file a complaint, fill out an online complaint form
• You can also submit a complaint form through email, mail, or online by downloading and submitting the form through your PDF software.
• Notice of Information Collection, Use and Access

Consumer Fact Sheets

• Helpful Tips Before You Sign a Service Contract Español
• BHGS: Essential Consumer Tips Español
• News Release: Protect Your Belongings, Money and Peace of Mind: Only Use California-Licensed Moving Companies - Español
• News Release, Damage Restoration Companies
• Helpful Tips When Moving: Within California Español
• Helpful Tips When Moving: Into and Out of California Español
• Service Contract Flyer, 19-013
• Household Movers Information
• EAR Consumer Frequently Asked Questions
• HFTI Consumer Page
• Tips & Resources to Resolve Consumer Complaints
• Internet links to Other Sites