Publications

Consumers

• BHGS: Essential Consumer Tips Español
• Helpful Tips When Moving: Within California Español
• Helpful Tips When Moving: Into and Out of California Español
• Helpful Tips Before You Sign a Service Contract Español
• Frequently Asked Questions: Home Restoration Companies Español

Laws and Regulations

• Laws and Regulation Archive
  • HHM Laws and Regulations, revision January 2020
  • HFTI Laws and Regulations, revision January 2022
  • EAR Laws and Regulations, revision January 2023
• HHM Laws and Regulations, revision January 2025, Supplement to HHM Laws and Regulations, effective April 1, 2025
• HFTI Laws and Regulations, revision January 2025
• EAR Laws and Regulations, revision January 2024
• HHM Laws and Regulations
  • Maximum Rate Tariff, effective January 1, 2025
  • Maximum Rate Tariff Archive
    • Maximum Rate Tariff, effective January 1, 2024
    • Maximum Rate Tariff, effective January 1, 2023
    • Maximum Rate Tariff, effective January 1, 2022
    • Maximum Rate Tariff, effective January 1, 2021
    • Maximum Rate Tariff, effective January 1, 2020
    • Maximum Rate Tariff, effective January 1, 2019
• Regulation Change Packages
  
  • HHM Enforcement (2024)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • HFTI AB 2138 (2020)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • EAR AB 2138 (2020)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Notice of Modified Text [4/16/2020]
    • Modified Text [4/16/2020]
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • Amendment of Flammability Standards (2018)
    
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
    • CEQA Notice of Intent
    • CEQA Initial Statement and Negative Declaration
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
  • EAR Fee Increase Package (2016)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Analyses of Fund Condition
    • Consumer Price Index, Dec 2015
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • HFTI Fee Increase Package (2016)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Consumer Price Index, Dec 2015
    • Analyses of Fund Condition
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
    • Addendum to the Final Statement of Reasons
  • TB 117–2013
    
    • Notice of Proposed Changes
    • Proposed Regulatory Language
    • Initial Statement of Reasons
    • Availability of Modified Text
    • 15–Day Notice
    • TB 117–2013 June 2013
    • Addendum to the Initial Statement of Reasons
    • Final Statement of Reasons
    • Technical Bulletin 117–2013
    • Notice of Approval and Order of Adoption
  • Interlock Ignition Devices
    
    • Notice of Approval of Regulatory Action:  Ignition Interlock Devices

Applications

• EAR
  
  • Service Dealer Application (English) (03/19)
  • Service Dealer Application – Español
  • Service Contract Seller/Administrator Application (English) (rev. 03/19)
  • Service Contract Seller/Administrator Application – Español (rev. 12/16)

• HFTI
  
  • Home Furnishings Application (English) (rev 03/19).
  • Home Furnishings Application – Español (rev. 10/16)
  • Importer/Oversea Manufacturer Application (English) (rev. 03/19)
  • Importer/Oversea Manufacturer Application – Español (rev. 10/16)
  • Thermal Insulation Manufacturer Application (English) (rev. 03/19)
  • Thermal Insulation Manufacturer Application – Español

• HHM
  
  • HHM Initial Application – Online
  • Household Movers Initial Application – Mail

Industry Related

• BHGS 2022–26 Strategic Plan – Amended
• Frequently Asked Questions Interstate Mover Application
• Frequently Asked Questions Interstate Mover Application – Español
• Household Mover Tips: Filing Your Quarterly Report Online
• Sunset Report 2022
• Advisory Council Agenda (1/18/2023)
• General Highway Safety Requirement Samples
• Max Rate Tariff 4, January 2023
• HHM Permit Workshop Agenda (12/8/2022)
• Industry Advisory 22–01: AB 2956 Clarifies Household Movers are Exempt from Motor Carrier of Property Permit Requirements
• The Bureau's Strategic Plan
• Advisory Council Meeting Materials (06/15/2022)
• Advisory Council Agenda (6/15/2022)
• Council Minutes (08/26/2021)
• Council Minutes (03/25/2021)
• Advisory Council Meeting Materials (01/20/2022)
• Council Agenda (01/20/2022)
• Advisory Council Meeting Materials (3/25/2021)
• Advisory Council Meeting Agenda (03/25/2021)
• Advisory Council Meeting Materials (08/27/2020)
• Advisory Council Meeting Agenda (08/27/2020)
• HHM Request to Cancel, 04/20
• Advisory Council Meeting Agenda (03/12/2020)
• ISPA Survey 1–1–023
• ISPA Survey 1–1–2020
• Council Minutes (11/07/2019)
• Wire Transfer Video
• Council Materials (11/07/2019)
• Industry Advisory_19–03
• Council Agenda, (11/07/2019)
• AB 2998 FAQ, 10–2019
• Industry Advisory_2019–02
• Label Examples 08/19
• Council Minutes (07/18/2019)
• Council Materials (07/18/2019)
• 19094 FAQ rev 6–2019
• 19094 vs 65 rev 6–2019
• TB117–2013 FAQs rev 6–2019
• FAQ for labels rev 6–2019
• Council Agenda, (07/18/2019)
• Registry Number Flyer
• News Release(05/30/2019)
• Technical Bulletin 117–2013
• Technical Bulletin 116
• Write it Right Flyer, 04/19
• Subcontractors Flyer, 19–015
• Make a Payment Online Video
• State Licensing Flyer, 19–012
• Service Contract Flyer, 19–013
• Furniture and Bedding Flyer, 19–014
• Law Label Workshop Minutes, (02/05/2019)
• HHM Workshop Minutes, (02/07/2019)
• Time Markers (03/14/2019)
• Council Materials (03/14/2019)
• Council Agenda (03/14/2019)
• HHM Workshop Agenda
• Law Label Workshop Agenda, (02/05/2019)
• Industry Advisory_2019–01
• Time Markers (11/29/2018)
• Council Materials (11/29/2018)
• Council Agenda, (11/29/2018)
• Barrier Study Meeting Audio, August 2018
• Barrier Study Meeting Agenda, August 2018
• Time Markers (08/02/2018)
• Barrier Study Report
• Industry Advisory: HHM max 4 and dt8
• Council Materials (08/02/2018)
• Barrier Study CBA, Full 4/2018
• Barrier Study ppt, Council Meeting (08/02/2018)
• CBA Model Simulation Spreadsheet
• Max Rate Tariff 4
• Council Agenda (08/02/2018)
• Barrier Study CBA (07/10/2018)
• Time Markers (03/29/2018)
• Audio (03/29/2018)
• Council Agenda (03/29/2018)
      Council Materials 03/29/2018
• Industry Advisory: Household Movers
• Industry Advisory: SF Ordinance
• Write it Right 11–2017
• Audio 12/7/2017, pt1
• Audio 12/7/2017, pt2
• Time Markers (12/07/2017)
• Sunset Report 2017
• Council Materials (12/07/2017)
• 19094 Info Sheet rev 11–2017
• Council Agenda (12/7/2017)
• What You Should Know About Service Contracts Brochure
• Council Minutes (07/20/2017)
• Council Agenda (07/20/2017)
• Council Materials (07/20/2017)
• Advisory Council Reference Manual, rev Mar2017
• Advisory Council Application (rev 09–2019)
• Council Minutes (02/23/2017)
• Workshop Meeting Audio (02/15/2017)
• Council Materials (02/23/2017)
• Council Agenda (02/23/2017)
• Workshop Materials (02/15/2017)
• Workshop Agenda (02/15/2017)
• Meeting Minutes (11/15/2016)
• Industry Advisory: EAR Fee Increase (02/2017)
• SC Working Group Report Oct 2016
• Council Materials (11/15/2016)
• Industry Advisory: Shared Responsibility (11/23/2016)
• Council Agenda (11/15/2016)
• Industry Advisory: HFTI Fee Increase (10/01/2016)
• SC Working Group Agenda (09/08/2016)
• SC Working Group Minutes (03/02/2016)
• Council Agenda (06/23/2016)
• Council Materials (06/23/2016)
• Meeting Minutes (06/23/2016)
• Advisory Council Meetings
• Labeling Brochure
• Licensing Brochure
• HFTI Test Standards
• Thermal Insulation and Energy Efficiency
• Thermal Insulation Directory–Current Version
  
  • PDF link
  • Excel link
• EAR Industry Tip Form
• Declaration of Business Activities (rev. 03/2019)
• Change of Information (rev. 03/2019)
• Sunset Report 2013
• SC Working Group Agenda (06/08/2016)

Enforcement

• EAR Citations, Q1 2021
• EAR Citations, Q2 2021
• EAR Citations, Q3 2021
• EAR Citations, Q4 2021
• HFTI Citations, Q1 2021
• HFTI Citations, Q2 2021
• HFTI Citations, Q3 2021
• HFTI Citations, Q4 2021
• EAR Citations, Q1 2020
• EAR Citations, Q2 2020
• EAR Citations, Q3 2020
• EAR Citations, Q4 2020
• HFTI Citations, Q1 2020
• HFTI Citations, Q2 2020
• HFTI Citations, Q3 2020
• HFTI Citations, Q4 2020
• EAR Citations, Q4 2019
• HFTI Citations, Q4 2019
• Jason Ellis (06/24/2021)
• EAR Citations, Q2 2019
• HFTI Citations Second Quarter 2019
• EAR Citations, Q3 2019
• HFTI Citations, Q3 2019
• Sean Choquette (10/31/2019)
• Sean Choquette (07/22/2019)
• Ryan Cortez (03/05/2019)
• HFTI Citations, Q4 2018
• EAR Citations, Q4 2018
• Ryan David Cortez (12/31/2018)
• EAR Citations, Q3 2018
• HFTI Citations, Q3 2018
• EAR Citations, Q2 2018
• HFTI Citations, Q2 2018
• Marcus Hinz (01/29/2018)
• Adam Keefauver (01/22/2018)
• John Rodriguez (12/26/2017)
• John Rodriguez (09/13/2016)
• Dustin Maggetti_1017
• Adam Keefauver_0817
• Gerardo R. Guerrero–Arriaga_0517
• Dustin Maggetti_0417
• Gerardo Guerrero–Arriaga_0117
• John Foto_1215
• Alex Pimentel_0716
• Gabriel Castro_0516
• Gabriel Castro_0916
• Citations
• EAR Citations, Q1 2019
• EAR Citations, Q1 2018
• EAR Citations, Q1 2017
• EAR Citations, Q2 2017
• EAR Citations, Q3 2017
• EAR Citations, Q4 2017
• EAR Citations, Q2 2016
• EAR Citations, Q3 2016
• EAR Citations, Q4 2016
• HFTI Citations, Q1 2019
• HFTI Citations, Q1 2018
• HFTI Citations, Q1 2017
• HFTI Citations, Q2 2017
• HFTI Citations, Q3 2017
• HFTI Citations, Q4 2017
• HFTI Citations, Q2 2016
• HFTI Citations, Q3 2016
• HFTI Citations, Q4 2016
• Disciplinary Actions