Publications

Consumers

• BHGS: Essential Consumer Tips Español
• Helpful Tips When Moving: Within California Español
• Helpful Tips When Moving: Into and Out of California Español

Laws and Regulations

• Laws and Regulation Archive
  • HHM Laws and Regulations, revision January 2020
  • HFTI Laws and Regulations, revision January 2022
  • EAR Laws and Regulations, revision January 2023
• HHM Laws and Regulations, revision January 2024
• HFTI Laws and Regulations, revision January 2024
• EAR Laws and Regulations, revision January 2024
• HHM Laws and Regulations
  • Household Movers Act and Related Laws
  • Maximum Rate Tariff, effective 2024
  • Maximum Rate Tariff Archive
    • Maximum Rate Tariff, effective January 1, 2023
    • Maximum Rate Tariff, effective January 1, 2022
    • Maximum Rate Tariff, effective January 1, 2021
    • Maximum Rate Tariff, effective January 1, 2020
    • Maximum Rate Tariff, effective January 1, 2019
• Regulation Change Packages
  
  • HFTI AB 2138 (2020)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • EAR AB 2138 (2020)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Notice of Modified Text [4/16/2020]
    • Modified Text [4/16/2020]
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • Amendment of Flammability Standards (2018)
    
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
    • CEQA Notice of Intent
    • CEQA Initial Statement and Negative Declaration
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
  • EAR Fee Increase Package (2016)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Analyses of Fund Condition
    • Consumer Price Index, Dec 2015
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
  • HFTI Fee Increase Package (2016)
    
    • Notice of Proposed Changes
    • Proposed Language
    • Initial Statement of Reasons
    • Consumer Price Index, Dec 2015
    • Analyses of Fund Condition
    • Notice of Approval and Order of Adoption
    • Final Statement of Reasons
    • Addendum to the Final Statement of Reasons
  • TB 117-2013
    
    • Notice of Proposed Changes
    • Proposed Regulatory Language
    • Initial Statement of Reasons
    • Availability of Modified Text
    • 15-Day Notice
    • TB 117-2013 June 2013
    • Addendum to the Initial Statement of Reasons
    • Final Statement of Reasons
    • Technical Bulletin 117-2013
    • Notice of Approval and Order of Adoption
  • Interlock Ignition Devices
    
    • Notice of Approval of Regulatory Action:  Ignition Interlock Devices

Applications

• EAR
  
  • Service Dealer Application (English) (03/19)
  • Service Dealer Application (Spanish)
  • Service Contract Seller/Administrator Application (English) (rev. 03/19)
  • Service Contract Seller/Administrator Application(Spanish) (rev. 12/16)

• HFTI
  
  • Home Furnishings Application (English) (rev 03/19).
  • Home Furnishings Application (Spanish) (rev. 10/16)
  • Importer/Oversea Manufacturer Application (English) (rev. 03/19)
  • Importer/Oversea Manufacturer Application (Spanish) (rev. 10/16)
  • Thermal Insulation Manufacturer Application (English) (rev. 03/19)
  • Thermal Insulation Manufacturer Application (Spanish)

• HHM
  
  • HHM Initial Application - Online
  • Household Movers Initial Application - Mail

Industry Related

• Household Mover Tips: Filing Your Quarterly Report Online
• Sunset Report 2022
• Advisory Council Agenda 1/18/2023
• General Highway Safety Requirement Samples
• Max Rate Tariff 4, January 2023
• HHM Permit Workshop Agenda 12/8/2022
• Industry Advisory 22-01: AB 2956 Clarifies Household Movers are Exempt from Motor Carrier of Property Permit Requirements
• The Bureau’s Strategic Plan
• Advisory Council Meeting Materials 6/15/2022
• Advisory Council Agenda 6/15/2022
• Council Minutes 8/26/2021
• Council Minutes 3/25/2021
• Advisory Council Meeting Materials 1/20/22
• Council Agenda 1/20/2022
• Advisory Council Meeting Materials 3/25/2021
• Advisory Council Meeting Agenda 3/25/2021
• Advisory Council Meeting Materials 8/27/2020
• Advisory Council Meeting Agenda 8/27/2020
• HHM Change of Information, 04/20
• HHM Request to Cancel, 04/20
• Advisory Council Meeting Agenda 3/12/2020
• ISPA Survey 1-1-2023
• ISPA Survey 1-1-2020
• Council Minutes 11/07/2019
• Wire Transfer Video
• Council Materials 11/7/2019
• Industry Advisory_19-03
• Council Agenda, 11/7/2019
• AB 2998 FAQ, 10-2019
• Industry Advisory_2019-02
• Label Examples 08/19
• Council Minutes 07/18/2019
• Council Materials 07/18/2019
• 19094 FAQ rev 6-2019
• 19094 vs 65 rev 6-2019
• TB117-2013 FAQs rev 6-2019
• FAQ for labels rev 6-2019
• Council Agenda, 7/18/2019
• Registry Number Flyer
• News Release_5_30_2019
• Technical Bulletin 117-2013
• Technical Bulletin 116
• Write it Right Flyer, 04/19
• Subcontractors Flyer, 19-015
• Make a Payment Online Video
• State Licensing Flyer, 19-012
• Service Contract Flyer, 19-013
• Furniture and Bedding Flyer, 19-014
• Law Label Workshop Minutes, 2/5/2019
• HHM Workshop Minutes, 2/7/2019
• Time Markers 3/14/2019
• Council Materials 03/14/2019
• Council Agenda 03/14/2019
• HHM Workshop Agenda
• Law Label Workshop Agenda, 2-5-2019
• Industry Advisory_2019-01
• Time Markers 11-29-2018
• Council Materials 11/29/2018
• Council Agenda, 11/29/2018
• Barrier Study Meeting Audio, August 2018
• Barrier Study Meeting Agenda, August 2018
• Time Markers 8-2-2018
• Barrier Study Report
• HHM_Complaint Form_8-18
  NOTE:Please download in order to fill out and submit this form, properly
• Industry Advisory: HHM max 4 and dt8
• Council Materials 8/2/2018
• Barrier Study CBA, Full 4/2018
• Barrier Study ppt, Council Meeting 8/2/2018
• CBA Model Simulation Spreadsheet
• Max Rate Tariff 4
• Council Agenda 8/2/2018
• Barrier Study CBA 7-10-2018
• Time Markers 3-29-2018
• Audio 3-29-2018
• Council Agenda 03/29/2018
      Council Materials 03/29/2018
• Industry Advisory: Household Movers
• Industry Advisory: SF Ordinance
• Write it Right 11-2017
• Audio 12-7-2017, pt1
• Audio 12-7-2017, pt2
• Time Markers 12-7-2017
• Sunset Report 2017
• Council Materials 12/7/2017
• 19094 Info Sheet rev 11-2017
• Council Agenda 12/07/2017
• What You Should Know About Service Contracts Brochure
• Council Minutes 07/20/2017
• Council Agenda 07-20-2017
• Council Materials 7/20/2017
• Advisory Council Reference Manual, rev Mar2017
• Advisory Council Application (rev 09-2019)
• Council Minutes 2/23/2017
• Workshop Meeting Audio 2/15/2017
• Council Materials 02-23-2017
• Council Agenda 02-23-2017
• Consumer Complaint Form rev. 4-17
• Workshop Materials 2/15/2017
• Workshop Agenda 2/15/2017
• Meeting Minutes 11-15-16
• Industry Advisory: EAR Fee Increase (02/2017)
• SC Working Group Report Oct 2016
• Council Materials 11-15-16
• Industry Advisory: Shared Responsibility (11/23/2016)
• Council Agenda 11-15-16
• Industry Advisory: HFTI Fee Increase (10/1/2016)
• SC Working Group Agenda (9/8/2016)
• SC Working Group Minutes (3/2/2016)
• Council Agenda 6-23-16
• Council Materials 6-23-16
• Meeting Minutes 6-23-16
• Advisory Council Meetings
• Labeling Brochure
• Licensing Brochure
• HFTI Flammability Standards
• Thermal Insulation and Energy Efficiency
• Thermal Insulation Directory-Current Version
  
  • PDF link
  • Excel link
• EAR Industry Tip Form
• Declaration of Business Activities (rev. 03/2019)
• Change of Information (rev. 03/2019)
• Sunset Report 2013
• SC Working Group Agenda (6/8/2016)

Enforcement

• EAR Citations, Q1 2021
• EAR Citations, Q2 2021
• EAR Citations, Q3 2021
• EAR Citations, Q4 2021
• HFTI Citations, Q1 2021
• HFTI Citations, Q2 2021
• HFTI Citations, Q3 2021
• HFTI Citations, Q4 2021
• EAR Citations, Q1 2020
• EAR Citations, Q2 2020
• EAR Citations, Q3 2020
• EAR Citations, Q4 2020
• HFTI Citations, Q1 2020
• HFTI Citations, Q2 2020
• HFTI Citations, Q3 2020
• HFTI Citations, Q4 2020
• EAR Citations, Q4 2019
• HFTI Citations, Q4 2019
• Jason Ellis_06-24-2021
• EAR Citations, Q2 2019
• HFTI Citations Second Quarter 2019
• EAR Citations, Q3 2019
• HFTI Citations, Q3 2019
• Sean Choquette_10-31-2019
• Sean Choquette_07-22-2019
• Ryan Cortez_03-05-2019
• HFTI Citations, Q4 2018
• EAR Citations, Q4 2018
• Ryan David Cortez_12-31-2018
• EAR Citations, Q3 2018
• HFTI Citations, Q3 2018
• EAR Citations, Q2 2018
• HFTI Citations, Q2 2018
• Marcus Hinz_1-29-2018
• Adam Keefauver_01-22-2018
• John Rodriguez_12-26-2017
• John Rodriguez_9-13-2016
• Dustin Maggetti_1017
• Adam Keefauver_0817
• Gerardo R. Guerrero-Arriaga_0517
• Dustin Maggetti_0417
• Gerardo Guerrero-Arriaga_0117
• John Foto_1215
• Alex Pimentel_0716
• Gabriel Castro_0516
• Gabriel Castro_0916
• Citations
• EAR Citations, Q1 2019
• EAR Citations, Q1 2018
• EAR Citations, Q1 2017
• EAR Citations, Q2 2017
• EAR Citations, Q3 2017
• EAR Citations, Q4 2017
• EAR Citations, Q2 2016
• EAR Citations, Q3 2016
• EAR Citations, Q4 2016
• HFTI Citations, Q1 2019
• HFTI Citations, Q1 2018
• HFTI Citations, Q1 2017
• HFTI Citations, Q2 2017
• HFTI Citations, Q3 2017
• HFTI Citations, Q4 2017
• HFTI Citations, Q2 2016
• HFTI Citations, Q3 2016
• HFTI Citations, Q4 2016
• Disciplinary Actions